Refund & Returns Policy
Check it when you receive the courier, we do not have any refund, return and exchange policy.
Because once a product is designed it is of no use to us.
Refunds:
We offer refunds for customers who receive products that are mismatched or damaged, subject to the following conditions:
To be eligible for a refund, customers must submit a verifiable unboxing video within 24 hours of receiving the product.
The unboxing video must clearly show the product’s condition, highlighting any damage or discrepancies.
Customers should send the unboxing video to merabharosa.in@gmail.com for our team to review.
Refund Process:
Upon receiving the unboxing video, our support team will review the footage to verify the reported issues.
If the claim is approved, we will initiate the refund process.
Refunds will be issued to the original payment method used during the purchase.
Please allow 5 business days for the refund to reflect in your account.
Replacements:
In the case of damaged or mismatched products, we also offer the option for replacements. The process for requesting a replacement is the same as outlined for refunds.
Conditions for Refund/Replacement:
The unboxing video is a mandatory requirement for all refund or replacement claims.
Claims must be submitted within 24 hours of the product’s delivery.
Claims submitted without the required unboxing video will not be considered.
Contact Information:
If you have any questions or need assistance with the refund or return process, please contact our support team at –merabharosa.in@gmail.com
Need help?
Contact us at {merabharosa.in@gmail.com} for questions.
Magic Coffee Mug